We have made changes to the shipping of packages to the U.S.A. Please read carefully.
Dear Junie Moon customers,
Thank you for visiting the Junie Moon online store.
We have made changes to the shipping of packages to the U.S.A., Philippines and Brazil. Please read carefully.
In recent years, there have been cases of EMS shipments to the U.S.A., Philippines and Brazil being lost (lost or stolen) at customs.
For this reason, we have made it possible to select DHL in addition to EMS for shipments to the U.S.A., Philippines and Brazil only.
Please note that if you ship via EMS and your package is lost at customs, we will not be able to compensate you (re-shipment or refund) unless we receive some kind of response and compensation from the US customs, Philippines customs and Brazil customs. We apologize for any inconvenience this may cause.
**U.S.: This applies to orders placed after October 4, 2023.
**Philippines, and Brazil: This applies to orders placed after October 28, 2023.
Please understand the above and choose between EMS and DHL.
*Please note that EMS and DHL have different shipping costs.
Best,
Junie Moon