![[Pre-Order]CWC Exclusive Neo Blythe "Adachi Yumi Blythe Amour"](http://shop.juniemoon.jp/cdn/shop/files/IMG_1214_550x.jpg?v=1764653304)
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![[Pre-Order]CWC Exclusive Neo Blythe "Adachi Yumi Blythe Amour"](http://shop.juniemoon.jp/cdn/shop/files/IMG_1209_550x.jpg?v=1764638816)
![[Pre-Order]CWC Exclusive Neo Blythe "Adachi Yumi Blythe Amour"](http://shop.juniemoon.jp/cdn/shop/files/IMG_1209_1445x.jpg?v=1764638816)
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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Information
Please check the following information! About "Account"
Thank you very much for using our online store.Our store operates on a membership basis, requiring customers to create an account in order to make purchases. However, we have recently discovered a system error that has allowed some customers to complete their orders without creating an account.
We sincerely apologize for any inconvenience this may have caused.
In such cases, since a password has not been set, customers are unable to log in to their My Page or check their purchase history.
Additionally, membership benefits and discounts linked to the account cannot be applied.
At this time, identifying the specific conditions under which this issue occurs—as well as the customers affected—is proving difficult. As a result, we are currently unable to contact individual customers directly.
If you are experiencing issues such as being unable to log in or noticing missing purchase history, we kindly ask that you contact us via the [Contact Form] with the following information:
Your name
Registered email address
A brief description of the issue (e.g., cannot log in, missing order history)
We will promptly investigate and address your inquiry.
If you have any concerns or questions regarding this matter, please do not hesitate to contact us.
Notice of Summer Holidays 2025
Customer Support Holiday Closure:Saturday, August 9 to Sunday, August 17
Inquiries received during the holiday period will be responded to sequentially from Monday, August 18.
Orders will still be accepted during the support holiday period.
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[Shipping Schedule for International Orders]
Orders placed and paid by Tuesday, August 5
→ Scheduled to ship on Friday, August 8
Orders placed and paid by Tuesday, August 19
→ Scheduled to ship on Friday, August 22
Orders placed after that will be processed as usual.
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Please note that shipping times may vary depending on the product.
For specific details, please refer to each product page.
Please be aware that shipping may be delayed due to heavy traffic or transport congestion. If you have a preferred delivery date, we recommend placing your order well in advance.
CWC Exclusive Neo Blythe “Adachi Yumi Blythe Amour”Release Date: Scheduled for late January 2026Manufacturer's Suggested Retail Price: ¥29,800 (tax included) **The CWC Exclusive Neo Blythe...
Get your Blythe doll ready for winter celebrations with the brand new Ribbon Pattern Kimono Set from Dear Darling fashion for dolls !This gorgeous, full...
Cross World Connections and Junie Moon will be closed for the 2025 year-end and 2026 New Year holidays as outlined below.We apologize for any inconvenience...
FAQ
I haven't received the package I ordered, what's going on?
You can check the delivery status of your order in your purchase history on "My Page".Select your order number and details will be posted.
If the shipment has been completed, a tracking number will be displayed, so please check with the delivery company's tracking service.
If your delivery address is overseas, please contact us if you have not received your order after one month from shipment.
For international shipments (EMS), items that are over 3 months old cannot be tracked and compensation may not be available. Please understand this.
If you want to change your registered e-mail address
Due to system reasons, it is not possible for you to change your e-mail address by yourself. Please contact us using the Contact Us form to let us know that you wish to change your e-mail address.What is "オーソリ済み (authorized)" ?
This is the status of "Credit Secured" for credit card payments.What is a "coupon code"? How to use it?
A "coupon code" is a discount code issued by our store.Enter the code at checkout and click "Apply" to receive the discount.
*The expiration date and conditions differ depending on the "Coupon Code".
*Coupon codes are issued on an irregular basis.
Information & About Use
2024年11月1日よりコンビニ決済手数料変更のお知らせ
平素よりJunie Moonをご愛顧いただきまして誠にありがとうございます。
2024年11月1日（金）より、コンビニ決済における手数料の変更がございます。
旧）190円（税込み）
新）220円（税込み）
当店が利用している決済代行会社が、コンビニエンスストア各社からの収納代行手数料改定要請を受け、手数料の改定を行いました。
お客様にはご迷惑をお掛けいたしますが、何卒ご理解のほどお願いいたします。
September 04.2024 For customers
We have added an unclear point to the SHIPPING POLICY.
Please check again.
Accepted payment methods
Credit CardShop Pay
Apple Pay
Google Pay
Convenience store payment (Japan only)
Shipping company and shipping fee
Overseas≫Shipping companies: EMS(Japan post), DHL
Shipping fee: Depends on the area
Check here for more information
Shipping Schedule
Overseas≫Shipment once a week (Friday) *Subject to change due to national holidays.
Global Shipping Restrictions During
Fluctuates in accordance with Japan Post (EMS) and DHL regulations.
In areas where EMS shipping is available, we will basically ship by EMS, but if there are restrictions, we will ship by DHL.
Shipping costs vary by region and timing. Please understand.
For pre-order items and lottery sales items
≫ Shipping methods and shipping charges may change at the time of shipment.In this case, our staff will contact you. If we are unable to contact you, we apologize, but your order may be cancelled. Please be aware of this.
How to switch languages
View description page→ Check here
About "The California Consumer Privacy Act"
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated.
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